Document Type : Research Paper

Authors

English Language and Literature Department, Arak University, Iran

Abstract

Pinpointing the role of language, emotion, and culture in intercultural interactions as the three basic needs of intercultural interactions is one of the most important problems in the intercultural field. Therefore, this paper probed the role of language, emotion, and culture simultaneously in intercultural communication in Iran. By using convenience sampling, one hundred Iranian language teachers were chosen and their language proficiency and ICC levels were specified by using Oxford Placement Test (OPT) and intercultural communicative competence (ICC) questionnaire. Then, the researchers used exploratory factor analysis (EFA) to classify ICC questions under language, emotion, and culture categories.  After classifying the questions, the researchers used confirmatory factor analysis (CFA), standard solution coefficient, standard path coefficient, T value, and Sobel formula to analyze the collected data from the ICC questionnaire based on participants' answers. The results revealed that language, culture, and emotion were the main macro-elements of intercultural communication. Also, it was shown that language was the most important need and macro-element in intercultural communication and then the second and third place went to culture and emotion respectively.  It was found that emotion acted as a mediator variable between language and culture and there was a relationship among language, culture, and emotion, too. This study was of high importance for language teachers, curriculum designers, textbook writers, intercultural experts, and cultural psychologists

Keywords

Main Subjects

Arasaratnam, L. A. (2005). Sensation seeking and international students’ satisfaction of experiences in the United States. Journal of Intercultural Communication Research, 34, 184–194.
Bagozzi, R. P., Gopinath, M., & Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science, 27,184-206.
Bouchard, J. (2017). Ideology, Agency, and Intercultural Communicative Competence: A Stratified Look into EFL Education in Japan. Springer.
Byram, M. (1997). Teaching and assessing intercultural communicative competence. Multilingual Matters.
Byram, M. (2000). Assessing intercultural competence in language teaching. Sprog forum, 18(6), 8-13
Charles, M. (2007). Language Matters in Global Communication: Article Based on ORA Lecture, October 2006. The Journal of Business Communication (1973), 44(3), 260–282. https://doi.org/10.1177/0021943607302477
Chen, G. M., & Starosta, W. J. (1996). Intercultural communication competence: A synthesis. Communication Yearbook, 19, 353-384.
Deardorff, D. K. (2006). Identification and assessment of intercultural competence as a student outcome of internationalization. Journal of Studies in International Education, 10(3), 241-266.
Ellsworth, P. C., & Scherer, K. R. (2003). Appraisal processes in emotion. In R. J. Davidson, K. R. Scherer, & H. H., Goldsmith (Eds), Handbook of affective science. Oxford University Press: 572-595.
Erfani, S. M. (2014). Source Culture, Target Culture, or International Culture? Iranian English Language Teachers' Perception of Culture. International Journal of Language Learning and Applied Linguistics World (IJLLALW) 6(1), 317–337
Fantini, E. A. (1997). New Ways in Teaching Culture, TESOL Inc.
Fantini (2006). Exploring and assessing intercultural competence. http://www.sit.edu/SITOccasionalPapers/feil_research _report.pdf.
Garrido, C., & Álvarez, I. (2006). Language teacher education for intercultural understanding. European Journal of Teacher Education, 29(2), 163-179.
Gay, G. (2000). Culturally responsive teaching: Theory, research, and practice. Teachers College Press.
Ghorbai, V., & Dowlatabadi, H. (2023). The Role of “Instruction” in the Development of Intercultural Communication among Iranian Language Teachers. Research in English Language Pedagogy, 11(2), 192-220. https://doi.org/10.30486/relp.2023.1979330.1437
Gross, J. J., & John, O. P. (2003). Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. Journal of Personality and Social Psychology, 85(2), 348–362. https://doi.org/10.1037/0022-3514.85.2.348
Gu, X. (2016). Assessment of intercultural communicative competence in FL education: A survey on EFL teachers’ perception and practice in China. Language and Intercultural Communication, 16(2), 254-273.
Gudykunst, W. B. (2004). Bridging Differences: Effective Intergroup Communication (4th edition). Sage Publications.
Hinds, P. J., Neeley, T. B., & Cramton, C. D. (2014). Language as a lightning rod: Power contests, emotion regulation, and subgroup dynamics in global teams. Journal of International Business Studies, 45, 536-561.
Hismanoglu, M. (2011). An investigation of ELT students’ intercultural communicative competence in relation to linguistic proficiency, overseas experience and formal instruction. International Journal of Intercultural Relations, 35(6), 805-817.
Irvine, J. J. (2003). Educating teachers for diversity: Seeing with a cultural eye. Teachers College Press.
Jackson, J., (2014). Introducing Language and Intercultural Communication. Routledge.
Jalali, S. and Saad, H. T. (2014). Culture in ELT: A Probe into Iranian EFL Teachers' Perspectives. International Journal of Research Studies in Language Learning 3(3), 15–28.
Jie, F. (2010). A study on pragmatic failure in cross-cultural communication. Sino-US English Teaching, ISSN 1539-8072, USA
Knutson, E. (2006). Cross-cultural awareness for Second/Foreign language learners. The Canadian modern language review / La revue canadienne des langues vivantes, 62(4), 591-610.
Kramsch, C. (1998). Language and culture. Oxford University Press.
Kramsch, C. (2013). Culture in foreign language teaching. Iranian Journal of Language Teaching Research 1(1), 57-78. University of California at Berkeley.
Larzen-Ostermark, E. (2008). The intercultural dimension in EFL-teaching: A study of conceptions among Finland-Swedish comprehensive school teachers. Scandinavian Journal of Educational Research, 52(5), 527-547.
Lasonen, J. (2005). Reflections on interculturality in relation to education and work. Higher Education Policy, 18(4), 397-407.
Lauring, J. (2011). "Intercultural Organizational Communication: The Social Organizing of Interaction in International Encounters". Journal of Business Communication. 48 (3), 231–5.
Li, J., & Yue, X. (2004). Self in learning among Chinese children. In M. F. Mascolo, & J. Li (Eds.), Culture and developing selves: beyond dichotomization (pp. 27-43). (New Directions for Child and adolescent development, (104). Jossey-Bass.
Li, M., & Campbell, J. (2006). Cultural Adaptation: A Case Study of Asian Students’ Learning Experiences at a New Zealand University. https://ro.ecu.edu.au/ceducom/86
Liddicoat, A. J. (2008). Pedagogical practice for integrating the intercultural in language teaching and learning. Japanese Studies, 28(3), 277–290. http://doi.org/10.1080/10371390802446844
Liddicoat, A. J., Papademetre, M., Scarino, A., & Kohler, M. (2003). Report on Intercultural Language Learning. Canberra: Department of Education Science and Training. Australian Government.
Lloyd, S., & Härtel, C. (2010). Intercultural competencies for culturally diverse work teams. Journal of Managerial Psychology, 25, 845-875.
Malaklolunthu, S. & Selan, P.S. (2011). Adjustment problems among international students in Malaysian private higher education institutions. Procedia Social and Behavioral Sciences. 15(2), 833-837
Matsumoto, D., Jung Wook C., Satoko H., Akihiro D. and Susumu Y. (2003). Culture, display rules, emotion regulation, and emotion judgments submitted for affect, relationships, and well-being. Journal of Personality and Social Psychology, 85, 348-362.
Matsumoto, D. R., Hee Yoo, S., and LeRoux, J. A, (2005). “Emotion and Intercultural Communication.” In H. Kotthoff and H. Spencer-Oatley (eds.), Handbook of Applied Linguistics and Intercultural Communication, Berlin: Mouton—de Gruyter Publishers.
Matsumoto, D., You S. H., & LeRoux, J. A. (2007). Emotion and intercultural adjustment. In H. Kotthoff., & H. Spencer-Oatey (eds). Handbook of Intercultural Communication, Mouton de Gruyter: 77-98.
Matsumoto, D. (2009). Cultural adaptation. Proceedings from the 7th Biennial DEOMI Equal Opportunity, Diversity, and Culture Research Symposium, Patrick Air Force Base, FL.
Matveev, A.V., & Nelson, P.E. (2004). Cross Cultural Communication Competence and Multicultural Team Performance. International Journal of Cross-Cultural Management, 4, 253 - 270.
Mirzaei, A., & Forouzandeh, F. (2013). Relationship between intercultural communicative competence and L2-learning motivation of Iranian EFL learners. Journal of Intercultural Communication Research, 42(3), 300-318.
Mol, S. T., Born, M. P., & Molen, H. T. (2005). Developing criteria for expatriate effectiveness: Time to jump off the adjustment bandwagon. International Journal of Intercultural Relations, 339-353.
Moloney, R., & Harbon, L. (2010). Making intercultural language learning visible and assessable. In Proceedings of Intercultural Competence Conference, 1, 281-303.
Panocova, R. (2020). Theories of intercultural communication. Univerzita Pavla Jozefa Šafárika v Košiciach, Filozofická fakulta
Rashidi, N., & Soureshjani, K. H. (2011). The effect of teaching culturally-based texts on the Persian English as a foreign language (EFL) learners’ motivation and reading performance. Journal of Languages and Culture, 2(8), 141-147.
Reid, P. A. (2010). The role of emotional abilities in the development of cross-cultural competence and their impact on cross-cultural adjustment and job satisfaction. Doctoral dissertation, Florida Institute of Technology.
Samovar, L. A., Porter, R. E. & McDaniel, E. R. (2007). Communication between cultures. (6th edition). Thomson Learning, Inc.
Sercu L. (2006). The foreign language of intercultural competence teacher: the acquisition of a new professional identity. Intercultural Education, 17(1), 55-72.
Sleeter, C. (2001). Preparing teachers for culturally diverse schools: The overwhelming presence of whiteness. Journal of Teacher Education, 52, 94–106.
Sharifian, F., & Jamarani, M. (2013). Language and intercultural communication in the new era. Routledge.
Sotoudehnama, E., Marandi, S., Mehran, P. (2012). A qualitative study of Iranian EFL teachers' beliefs about teaching/learning culture: A case study. Teaching English Language, 6(1), 1-37. https://doi.org/10.22132/tel.2012.54918
Sürücü, Lütfi & Yikilmaz, İbrahim & Maslakci, Ahmet. (2022). Exploratory Factor Analysis (EFA) in Quantitative Research and Practical Considerations. https://doi.org/10.31219/osf.io/fgd4e.
Tafaroji Yeganeh, M. Raeesi,H.(2015). Developing Cultural Awareness in EFL Classrooms at Secondary School Level in an Iranian Educational Context. Procedia - Social and Behavioral Sciences, 192, 534-542. https://doi.org/10.1016/j.sbspro.2015.06.084
Tenzer, H., Pudelko, M., & Harzing, A-W. (2014). The impact of language barriers on trust formation in multinational teams. Journal of International Business Studies, 45, 508- 535.
Tenzer, H. Pudelko,M. (2015). Leading across language barriers: Managing language induced emotions in multinational teams. The Leadership Quarterly, 26 (4), 606-625.
Tomkins, S. S. (1962). Affect, imagery, and consciousness (Vol. 1: The positive affects). Springer.
Tomkins, S. S. (1963). Affect, imagery, and consciousness (Vol. 2: The negative affects). Springer.
Vaara, E., Tienari, J., Piekkari, R., & Santti, R (2005). Language and the circuits of power in merging multinational corporations. Journal of Management Studies, 42, 595-623.
Wang, Q., Clegg, J., Gajewska-De Mattos, H. et al. (2018). The role of emotions in intercultural business communication: language standardization in the context of international knowledge transfer. Journal of World Business,55(6),1-60.
Wei, Y. (2005). Integrating Chinese Culture with TEFL in Chinese Classroom. Sino-US English Teaching, 2(7),55-58.
Wiseman, R. L. (2002). Intercultural communication competence. In W. B. Gudykunst, & B. Moody (Eds.), Handbook of international and intercultural communication, (2nd ed.) (pp. 207–224). Sage.
Young, T. J. and Sachdev, I. (2011). Intercultural communicative competence: exploring English language teachers’ beliefs and practices. Language Awareness, 20(2), 81-98.
Zeichner, K. M., & Melnick, S. L. (1996). The role of community field experiences in preparing teachers for cultural diversity. In K. M. Zeichner, S. L. Melnick, & M. L. Gomez (Eds.), Currents of reform in intern teacher education (pp. 176-196). Teachers College Press.
Zhang, Xiaochi & Zhang, Jinjing. (2015). English Language Teaching and Intercultural Communication Competence. International Journal for Innovation Education and Research. 3, 55-59.
Zhu, H. (2011). From Intercultural Awareness to Intercultural Empathy. English Language Teaching, 4, 116-119.